Faqs
FAQs
Frequently Asked Questions
Below are answers to the most frequently asked questions about our products and services. If you don’t find the information you’re looking for, please feel free to contact us—our team will be happy to assist you.
What products do you offer?
We offer a comprehensive range of electronic repair solutions, including SMD rework stations, soldering irons, hot air heat guns, microscopes, PCB repair tools, testing instruments, and a wide variety of precision electronic repair tools for professionals and hobbyists.
Are your products certified?
Yes. All our products are ISO certified and comply with ZED and Startup India quality and safety standards, ensuring reliable performance and industry-approved manufacturing practices.
Do you supply products for both B2B and B2C customers?
Absolutely. We serve technicians, service centers, repair laboratories, manufacturing industries, distributors, and individual customers across India and overseas.
Do you offer bulk purchase or wholesale pricing?
Yes. We provide special pricing, priority support, and customized solutions for bulk orders, wholesalers, distributors, and corporate clients.
Can I order your products online?
Yes. You can easily place orders through our official website or contact our support team directly for assistance with product selection and ordering.
Do you provide warranty on your products?
Yes. All our products come with a standard warranty. Warranty duration and terms may vary depending on the product category and specifications.
Do you offer after-sales support?
Yes. We provide dedicated after-sales support, including installation guidance, troubleshooting assistance, and service-related support to ensure a smooth customer experience.
Can you manufacture customized electronic tools?
Yes. Based on your technical requirements and order quantity, we can manufacture, customize, or source electronic tools tailored to your specific application.
Do you ship products outside India?
Yes. We support international shipping for both individual and bulk orders, ensuring safe packaging and reliable logistics for overseas customers.
Why should I buy directly from your website instead of Amazon, Flipkart, or Meesho?
Buying directly from our website offers multiple benefits:
Save 18%–23% extra cost compared to marketplace prices (no platform commissions).
Direct manufacturer pricing with better value.
Faster support and direct seller communication.
Authentic products with full warranty coverage.
Bulk order flexibility and customization options.
Priority after-sales service and technical support.
How can I contact customer support?
You can contact our customer support team through the following channels:
Phone / WhatsApp: +91 90247 33371
Email: [email protected]
Our team is available to assist you with product inquiries, orders, and technical support.